Buyer support
Questions about seller lookups, trust scores, alerts, or account access.
Email buyer supportSeller support
Help with onboarding, profile claims, verification steps, or business details.
Email seller supportTrust and safety
Report suspicious activity, blocked access, or marketplace safety concerns.
Report an issueHow to get faster help
Sending the details below helps the support team review issues faster and reduce back-and-forth.
- The email address or phone number connected to your account
- The marketplace name and seller profile URL involved
- A short description of what happened and when it happened
- Screenshots or error messages if you have them
Priority issues
Account access problems and suspicious activity reports should be sent to help@verible.com.
Include the email on your account and any seller or marketplace link involved so the team can trace the issue accurately.
Frequently asked questions
How do I report a suspicious seller?
Use the seller lookup flow when possible, then email help@verible.com with the seller profile URL, screenshots, and a brief summary of the concern.
Why is my seller verification still pending?
Verification reviews can depend on profile completeness, document quality, and whether platform links are accessible. If your status has not changed, contact support with the email attached to your seller account.
I cannot log in or reset my password. What should I do?
Start with the password reset flow. If that does not work, contact support and include the email or phone number you used during registration so the team can help you recover access safely.
Where can I review Verible's legal pages?
You can review our Privacy Policy and Terms and Conditions from the footer of the site or directly from the links below.
Terms and usage
Review the product rules and responsibilities tied to using Verible.
Read terms and conditions